Lessons from the gig economy for transforming public services
Ursula Huws, University of Hertfordshire Even before the arrival of the coronavirus pandemic, major upheavals were taking place in the UK labour market. Between 2016 and 2019, the number of people working for online platforms such as Deliveroo and TaskRabbit doubled from 4.7% of the adult population to 9.6% – the equivalent of 5.5 million…